Recent content by vickyscot

Thanks for replying - I've powered it off several times and it just starts again as normal. Windows does load but then when I try to do anything it's totally unresponsive......perhaps I will try using command keys to start it up in safe mode.

My laptop seems to have had a complete meltdown, when I try to use even a simple programme like MS Word and load one document, it freezes and is 'not responding'. Also I am connected to wifi yet in Outlook it won't send any messages. I have tried using the Task Manager but when I click control...