Recent content by Xmaiden2

Just an update. I decided to contact Dell Support again to ask this specific question...chose to do via chat rather then the 10 hour phone calls. I referenced the previous service request for me to send the laptop to their service center, and asked if I could take the HD out, and not send it...

"Make sure you remove all the personal data or use a encryption service which may be difficult without removing the drive which would therefore void the warranty. " A new day, a new question about this advice. The hard drive is easy to access. If I were to remove it without any problems, I'm...

Funny you mention taking a photo. I had decided previously that I would take multiple pictures of the laptop before packing. This was because there is not so much as a scratch on it...it looks like it did the day I bought it, and after reading some comments from dell users, I thought it would...

Hi...looking for best advice on situation haven't had before. I have a Dell Inspiron 15 5555 laptop, running Windows 10 ver 1607, and it is just a few weeks shy of the one year mark...warranty until 09/21/17. Was working fine, shut down as normal and then the nest day, press the power button...

Here is an update as to the current status. I watched the video you had linked and was prepared to go ahead with that step - a neighbor thought they had one of the connectors shown. This would have worked out well, as I had looked online at prices, and thought the cost of ordering one might not...

After dropped laptop - how to determine hardware vs software problem?? My son has a Toshiba Satellite c75D-B7200 laptop OS Win 8.1 (not sure if 32 or 64bit) which he bought a few years ago (he did not make a recovery CD or USB). About a year and half ago, it fell out of his backpack onto...