My grandparrents played in the bios and set some passwords they wrote down I am able to access the bios but of course the HDD lock does not seem to have what they wrote down. Called in to acer and went through the validity of ownership for them to tell us sorry laptops 4yrs or older they no longer will service or offer the recovery disc. next I exhausted my research and decided forget the password and bought a brand new harddrive and trashed the old one , first booted without the drive no options for HDD password so i also cleared the supervisor password also shut down and added the new harddrive then botted it imeadiately came up and asked for an ide0HDD password on a brand new out of the package harddrive ?? I then proceded to flash the bios to no avail is the laptop garbage and some defect cause I dont feel like dropping another harddrive if this password will continue to lock out brand new harddrives seems to be something wrong here?