Acer aspire A515-51G-55F1 Randomly turns off not overheated or nothing

Jul 7, 2018
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Really frustrating trying to do work and uni on this laptop i’ve only had less then a month and it randomly turns off by itself the mfg date is 2018/03/01 isn’t old at all i’ll be browsing the web watching netflix and it’ll just turn off randomly windows 10 i don’t know what to do and was hoping someone would be able to help me out please thanks.
 

shmoochie

Prominent
May 10, 2018
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Sounds like a power supply issue to me. I would definitely call the manufacturer and get a replacement for the whole laptop since it is pretty much brand new. I doubt they will even try to troubleshoot over the phone.
 

shmoochie

Prominent
May 10, 2018
157
0
410
57
Sounds like a power supply issue to me. I would definitely call the manufacturer and get a replacement for the whole laptop since it is pretty much brand new. I doubt they will even try to troubleshoot over the phone.
 
Aug 8, 2018
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I also have the same issue. I have the acer aspire 5 a515g. My father bought it a couple of days ago and it turns off randomly. Also I noticed that the fan is not working. Although the laptop is under warranty but I have to sent the laptop back to where my father bought it from. So I think the laptop shuts off because the fan doesn't work. What should I do?
 
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