acer aspire e15 crashed

Tiana37

Estimable
Nov 21, 2015
1
0
4,510
I have acer aspire e 15. yesterday wireless mouse fell on the keyboard and laptop mouse and the laptop crashed. it said collection of the data of the crash for a while with 0% so i shut it off. At first I could turn it on, but the screen was black. After trying to drain battery, it won't turn on. The led blinks 5 times and then shuts down. What do i do?
 

Im Spartacus

Estimable
Mar 25, 2015
339
0
5,210
The led blinking 5 times would suggest to me the battery has insufficient power to boot this is what often the case thus not charging. I'm guessing you've tried to boot without battery inserted and have already tried to do a hard reset by removing battery then holding the power button down for 30 seconds to a minute. Your power lead may have become faulty or battery could have shorted out and died.

If you manage to get it to try to start but have a blackscreen try hitting f2,f8 and f10 then enter then try to reboot
 

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