Acer Aspire ES1-512 will not change to correct resolution.

[dek2644les]

My aspire laptop has been upgraded to Windows 10. I have the latest video driver as verified by the Acer website. The control panel is set for maximum (recommended) resolution, but a number of programs tell me that I need to change my screen to a higher resolution as the current one is too low to allow the program to work properly. I presume a program has locked the screen resolution somehow, but I don't know what to do. Several program windows need the higher resolution, as they are too large for the current setting. The computer uses Intel HD graphics. When I open the Control Panel - Adjust Screen Resolution section, a warning triangle shows alonside the message 'your resolution is lower than 1200 x 900. Some items might not fit on your screen. The Display box says I have a Mobile PC Display, the Resolution box is set to the recommended 1366 x 768 and orientation is Landscape. Any help gratefully received.

 

[TechyInAZ]

Go to max resolution (Windows's "recommended" isn't always the best). 1366 x 768 is far better than 1200 x 900 since some apps might not fit properly on a 1200x900 screen.

Could you give me your laptop specs? do you know exactly if 1366 x 768 is indeed supported by the monitor?

 

[dek2644les]

Go to max resolution (Windows's "recommended" isn't always the best). 1366 x 768 is far better than 1200 x 900 since some apps might not fit properly on a 1200x900 screen.

Could you give me your laptop specs? do you know exactly if 1366 x 768 is indeed supported by the monitor?

 

[dek2644les]

Hi TechyInAZ,

The specs clearly say that max resolution is 1366x768. Graphics control panel says the display is set to this, but programs keep saying resolution is below 1200x900 and I cannot see how to change it

 

[TechyInAZ]

Hi TechyInAZ,

The specs clearly say that max resolution is 1366x768. Graphics control panel says the display is set to this, but programs keep saying resolution is below 1200x900 and I cannot see how to change it

Huh, could be a driver issue. Try updating your graphics drivers.

 

[dek2644les]

Hi TechyInAZ,

The specs clearly say that max resolution is 1366x768. Graphics control panel says the display is set to this, but programs keep saying resolution is below 1200x900 and I cannot see how to change it

Huh, could be a driver issue. Try updating your graphics drivers.

 

[dek2644les]

Hi again, TechyInAZ,

According to the ACER live action website function, I already have the latest graphics and audio drivers installed. The numbers quoted on the website also match with the numbers of the drivers installed on the machine.