Acer Aspire Keyboard

[YvetteWu]

Several keys on my V5-571 Acer Aspire keyboard will not work, namely #6/8/9 and left capital shift. Any solution on how to resolve this issue?

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help in solving that problem with your keyboard.
- Start by uninstalling/reinstalling the keyboard driver.
- Go to Device Manager and uninstall the keyboard driver then reboot your laptop. It will reinstall the driver automatically.
- Next is to make sure that Keyboard settings are all set to United States.
- If all these will not work try an external keyboard and see if the same problem will persist because if it will not happen you'll need to do a complete factory reset.
- And if the factory reset will not work the only solution would be to replace the keyboard itself.

 

[YvetteWu]

Hi,

Please do try these troubleshooting steps that may help in solving that problem with your keyboard.
- Start by uninstalling/reinstalling the keyboard driver.
- Go to Device Manager and uninstall the keyboard driver then reboot your laptop. It will reinstall the driver automatically.
- Next is to make sure that Keyboard settings are all set to United States.
- If all these will not work try an external keyboard and see if the same problem will persist because if it will not happen you'll need to do a complete factory reset.
- And if the factory reset will not work the only solution would be to replace the keyboard itself.

Thank you so much, i have tried these suggestions but unfortunately those same 4 keys still do not work. i appreciate your suggestions.