ACER aspire laptop screen is black and non responsive!! HELP!!!

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NOT_PROVIDED_548

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Feb 5, 2016
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Mark_132

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Mar 5, 2016
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Mark_132

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Mar 5, 2016
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That one is the only one that worked for my E1-571. I.e. Whilst on remove battery but still on mains. Sixty seconds on F12 only then release. Remove mains power. Replace battery and away she goes. Thanks for the tip.
 

Deb_3_

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Mar 24, 2016
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Y'all, I haven't been able to use my laptop in about 6 months because of this issue. I finally got fed up and tried about a million solutions, and pulling the battery and holding F12 worked for me. I cannot thank you enough!!
 

k_graham

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Sep 13, 2015
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None of previous solutions worked so I tried removing cmos battery in addition to regular battery.

This got screen working but said no drive installed. I had changed to Linux so uefi bios was not recognizing hard drive or dvd drive, I had to change to legacy option in Bios.

Ive encountered corrupted bios settings previously where I thought a virus must have got into system, a tip off is having continuing issues after a known good and complete clone restore.

Of couse this may have also just been a case of a bad connection fixed by disassembly of system to replace battery. Ken

 

Thomas_170

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Aug 28, 2016
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I tried all of the suggestions here for an Acer Aspire V3-372-518V and in the end the only thing that worked was updating the BIOS to v.1.8 (from the supplied v. 1.5) which can be downloaded from the Acer support site. How come my laptop which was delivered yesterday had the old BIOS I cannot tell you.

You will need to install the .exe file on a USB stick and run it from there. Windows will shut down while the BIOS is being updated and do the install in its own mini OS. This is good as the black-scree-of-death can not happen while it is updating.

I also used the Driver Booser 3 program to update another 9 drivers that the built in Acer check-up tool could not find. I am very skeptical about these types of programs due to phising attacks etc. but this program worked for me. They will try to get you to install and pay for a premium version.. I just ran the basic program.

The laptop is now fine! I have the impression that it even runs faster.. No data to prove this however..
 

Javier E

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Sep 4, 2016
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I had the same problem, only the touchpad showing my mouse moving. I tried reboot and when screen showing Acer logo I hit the keys Alt + F10, it open an option restore menu and select restore a point before.

My problem was I forgot connect AD line and my battery was empty. I'll be more care to turn down safety :)
Thanks a lot.
 

msimko

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Jun 18, 2009
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Check the charger. Either try another charger from the same model, or see if that charger can supply a low voltage draw, like a 12v incandescent light bulb.

There are two common inner diameters for that plug. The acer takes a smaller holed plug. The plug with the larger hole won't work.

Those power supplies depend on draw, so simply checking voltage with a meter is not reliable, although you should check the voltage to see if the output is up to spec.
 
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