ACER Aspire r5 571tg lags alot and disk runs at 100%

bbiagllla

Honorable
Mar 17, 2013
3
0
10,510
Just bought this laptop about 2 weeks ago. worked great first week. Now it lags alot randomly. Internet, games, microsoft word.

cpu temp is around 50 degrees and usages is around 50%.
Gpu is around 0 degrees and 0% unless gaming in which case it goes to 60 degrees or so and 90-99% usage

I have ran malware bytes, windows defender, CCcleaner for registry too.
I check resource manager when it happens and disk is alwasy at 100% and system is the highest used program.
I have also one by one updates all drivers on the device manager listing.
I have disabled windows search and the other one i forget on msconfig
I have disabled the windows 10 help tips too

Intel i7
geforce 940mx and the onboard intel hd graphics 620
windows 10
1 tb hard drive that is not even 25% full.


Here is my hijack this report

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 7:15:01 PM, on 3/15/2017
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0953)

FIREFOX: 52.0 (x86 en-US)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe
C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Hammond\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer17win10.msn.com/?pc=ACTE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://acer17win10.msn.com/?pc=ACTE
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - HKCU\..\RunOnce: [Application Restart #2] C:\Program Files\pia_manager\pia_tray_bin\nw-win\pia_nw.exe --disable-gpu --disable-transparency --no-first-run --user-data-dir="C:\Users\Hammond\AppData\Local\Private Internet Access\User Data" --no-sandbox --flag-switches-begin --flag-switches-end --nwapp="C:\Program Files\pia_manager\pia_tray_files" --restore-last-session "C:\Program Files\pia_manager\pia_tray_files"
O4 - HKUS\S-1-5-18\..\RunOnce: [Application Restart #0] C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe /Crashed (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [Application Restart #0] C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe /Crashed (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Intel® SGX AESM (AESMService) - Intel Corporation - C:\Program Files\Intel\IntelSGXPSW\bin\x64\Release\aesm_service.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: AtherosSvc - Unknown owner - C:\WINDOWS\system32\AdminService.exe (file missing)
O23 - Service: CCDMonitorService - Acer Incorporated - C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_140ca414b7e07d19\IntelCpHeciSvc.exe
O23 - Service: Intel(R) Content Protection HDCP Service (cplspcon) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_140ca414b7e07d19\IntelCpHDCPSvc.exe
O23 - Service: Dashlane Upgrade Service - Dashlane, Inc. - C:\Program Files (x86)\Dashlane\Upgrade\DashlaneUpgradeService.exe
O23 - Service: Dolby DAX2 API Service (DAX2API) - Unknown owner - C:\Program Files\Dolby\Dolby DAX2\DAX2_API\DolbyDAX2API.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppIntegrationService - WildTangent - C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_140ca414b7e07d19\igfxCUIService.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel(R) Security Assist - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe
O23 - Service: Intel SST Parameter Service (IntelSSTSvc) - Unknown owner - C:\WINDOWS\system32\IntelSSTAPO\ParameterService\ParameterService.exe (file missing)
O23 - Service: Intel(R) Security Assist Helper (isaHelperSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Security Assist\isaHelperService.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
O23 - Service: NVIDIA Telemetry Container (NvTelemetryContainer) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
O23 - Service: Quick Access Local Service (QALSvc) - Acer Incorporated - C:\Program Files\Acer\Acer Quick Access\QALSvc.exe
O23 - Service: Quick Access Service (QASvc) - Acer Incorporated - C:\Program Files\Acer\Acer Quick Access\QASvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: User Experience Improvement Program (UEIPSvc) - acer - C:\Program Files\Acer\User Experience Improvement Program\Framework\UBTService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

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