Acer aspire screen is black but I can hold a light to it and I could see the desk top what can I do

[Hollie_2]

My Acer aspire es15 screen is black but when I hold a flashlight up to it you could see everything is at a light that's out it's brand-new what should I do

 

[The Paladin]

sound like the backlight to your screen isn't working, if bran new return for an exchange