acer laptop aspire e15 w/ built in battery stuck at 10% while charging.

Sep 20, 2018
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my acer laptop aspire e15 i5 7th gen w/ built in battery is stuck at 10% while charging and wont go further. it does say "plugged in, charging" but wont go pass 10%.
 
Nov 5, 2018
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hi have you tried removing the battery and putting in back in