Acer laptop is stuck at acer logo woth 2 dots from windows 10 loading animation

Mar 30, 2018
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I got an acer laptop. One day I was using it and it was completely fine. But on the next day, all i see is a black screen. Upon force shut down, i restart the laptop and only be greated by a acer logo with 2 dots from windows 10 loading animation. I sent the laptop to repair thinking it might be its windows problem, but the technician said it was the gpu cip that was the spurce of problem. So, if i would replace the cip and install an external gpu using the wifi card slot, would it be back to normal?
 
Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.


Another version of this is the following...

1. Power off the laptop.
2. Power on the laptop.
3. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.
4. To fix the computer you should choose the second option listed.
5. When the next screen loads, choose the option "Reset Device".
6. Now choose which ever type of reset you wish.
7. Your computer should now restore itself to "Factory Settings".

NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked at by the manufacturer (if still under warranty) or by a tech.

 
Mar 30, 2018
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It still won't respond to any action. When the automatic repair pops up, it still stuck at these Acer logo and 2 dots from windows 10 loading animation
 
Mar 30, 2018
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As i recall, i was just finishing my game and after i closed my game, i left it on idle. Next thing in the morning, the screen were completely blank and it doesn't even show anything in my external monitor
 
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