acer laptop not opening anything

chaarlotteah

Prominent
Nov 3, 2017
5
0
510
My laptop had been perfectly fine up until about a month ago. Now, my laptop only lets me log in and go to my desktop but whenever i open anything, it doesn’t happen or the program crashes. I have tried way too many times restarting and going into safe mode to see if there’s a problem but i’m not very good with computers so even if there was something wrong there, I wouldn’t be able to tell or fix it.
Help pls !!!
 
Solution
Can you try Emsisoft Emergeny Kit(https://www.emsisoft.com/en/software/eek/)? Also, try every command from here: http://www.howto-connect.com/sfc-scannow-dism-exe-chkdsk-windows-10/ . Also what error you have when the program crashes?

chaarlotteah

Prominent
Nov 3, 2017
5
0
510


I've done everything on there but it all says that there's nothing wrong and nothing corrupt?
 

yo.edy.4ever

Prominent
Nov 8, 2017
28
0
590
Can you run Zemana Antimalware and Malwarebytes to check for viruses in safe mode with networking enabled? If they found anything, please also run a scan with Emsisoft Emergeny Kit/HitmanPro/Adwcleaner.
 

chaarlotteah

Prominent
Nov 3, 2017
5
0
510

Ok will do, thanks!!!
 

chaarlotteah

Prominent
Nov 3, 2017
5
0
510

The first one isn't able to run on safe mode but Malwarebytes didn't find anything.
 

yo.edy.4ever

Prominent
Nov 8, 2017
28
0
590
Can you try Emsisoft Emergeny Kit(https://www.emsisoft.com/en/software/eek/)? Also, try every command from here: http://www.howto-connect.com/sfc-scannow-dism-exe-chkdsk-windows-10/ . Also what error you have when the program crashes?
 
Solution