Question Acer Nitro 5 help!

Aug 22, 2020
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Hi guys, I have an Acer Nitro 5 (18 months), the last three weeks or so its begun to randomly shut down and boot itseful back up again. I'm at my wits end as I feel like I've tried everything, and I really don't want to have to buy a new laptop...these are all the things I've done to try and sort it out, if anyone has any suggestions that would be great, or if it sounds like I should just bite the bullet and buy a new laptop let me know. This is what I have tried:
  1. Updated BIOS
  2. Hard drive (which turned out to be damaged) replaced with SSD
  3. Lowered CPU running speed from 100% to 80%
  4. Two Windows updates (which made the laptop laggy and awful)
  5. I then tried to uninstall the updates which I couldn't do
  6. Scanned for viruses (none)
  7. Used AVG cleanup
  8. Defragmented disk
  9. Updated drivers
  10. Cleaned fans and vents
  11. Had new thermal paste added
I feel like I have exhausted all options unless there's something I'm missing? I've never had such an unfixable problem before in a laptop and this one isn't even 2 years old, it's so frustrating.
 
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