Acer V Nitro VN7-591G won't turn on nor charge

[reddvid]

I know lots of thread were already made about this but let me narrow my problem:

The title says the problem, it happened when I was playing DOTA2 on a way I do on a daily basis (on a air con-d room) then my laptop suddenly my laptop when off.
But here's what I have done so far.
0) Checked if the charger was just pulled out so the battery just died - but no
1) Checked laptop charger with a tester, ~19V. BUT when I plug it back in then check again it now reads ~1.8V
2) Checked battery with tester, read ~1.8V

Notes: No LED indicator whatsoever when laptop is plugged in. DC Jack is good (I think), measures ~19V when disconnected from motherboard. Battery isn't drained out. No sight of board burns..

I badly need help. Thanks.

 

[Barty1884]

Will it turn back on after a period of being off?

Sounds like it could be overheating.

 

[reddvid]

Will it turn back on after a period of being off?

Sounds like it could be overheating.

I also thought that it is just overheating but it's been 20 hours but nothing happens even I put the battery or just plugging the charger.

 

[rOBhdnd]

Will it turn back on after a period of being off?

Sounds like it could be overheating.

I also thought that it is just overheating but it's been 20 hours but nothing happens even I put the battery or just plugging the charger.

Did you ever find a solution? Having the exact same problem

 

[_nick_]

Sorry, did you or anybody in this thread ever find a solution? I am having the exact same problem. Happened when I was playing a game also. Please.

 

[reddvid]

Didn't find a solution but to send it to a service center. Turned out an internal circuit/component was busted in the power section of the mobo and they managed to fix it.