Hi
I'm really hoping someone can help me?
I'm using Windows 8.1
My Webcam was working, but either when an automatic update was completed or when i re-installed Skype, my webcam will no longer work.
I've searched and searched Google and cannot find an answer to this problem.
Acer Forums have suggested to restore to a time it was working, but i made the fatal mistake of not creating a restore point back then
1. In Skype it states 'another device maybe using the webcam please close and try again'
2. when i search windows it states that the webcam is installed, turned on and is available for Skype
3. I have checked device manager, no triangle with an exclamation mark regarding driver. it states 'imaging device, USB Boot ?
google has suggested uninstalling the device and reinstalling etc etc etc .....
I have read on here that i should complete F2 in bios, and then F12 find usb HDD, press F5 and make this priority 1 - I have completed this and it is still not working.
Short of booting this laptop up the garden.. im not sure what else to do ??
Any suggestions??
Many thanks
I'm really hoping someone can help me?
I'm using Windows 8.1
My Webcam was working, but either when an automatic update was completed or when i re-installed Skype, my webcam will no longer work.
I've searched and searched Google and cannot find an answer to this problem.
Acer Forums have suggested to restore to a time it was working, but i made the fatal mistake of not creating a restore point back then
1. In Skype it states 'another device maybe using the webcam please close and try again'
2. when i search windows it states that the webcam is installed, turned on and is available for Skype
3. I have checked device manager, no triangle with an exclamation mark regarding driver. it states 'imaging device, USB Boot ?
google has suggested uninstalling the device and reinstalling etc etc etc .....
I have read on here that i should complete F2 in bios, and then F12 find usb HDD, press F5 and make this priority 1 - I have completed this and it is still not working.
Short of booting this laptop up the garden.. im not sure what else to do ??
Any suggestions??
Many thanks