Question Alienware 17 R5 randomly freezes or lags for a few seconds.

Jan 22, 2020
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So I have an Alienware 17 R5 that I bought in 2018. It's been great for a few years, however, over the past month or two i've experienced a weird issue where the laptop will either lag or completely freeze for a few seconds, roughly anywhere from 3-5 seconds at a time. I'm not sure what the issue is. This happens when I'm NOT gaming on it as well. I'm baffled as to what the issue is. I did install a bunch of updates from Alienware via the Alienware updater, however, i'm not sure if that could be the problem.......i don't have an unaffected restore point and I really don't wanna have to re-install Windows........could the lag spikes/freezes be due to a bad GPU driver? The issue is extremely intermittent and random as well. I've had days where it hasn't frozen on me, and days where it's frozen only once, or it's frozen up to 3 or 4 times. Now it always comes back, and it isn't a permanent freeze where I'd have to shut the PC off or anything. It literally only lasts a few seconds then comes back.


Specs:
i7 870H @ 2.20ghz
16GB DDR4 ram
1TB HDD + 256GB SSD.
Nvidia GeForce GTX 1070 8GB GPU

really not sure what else to do........i can't seem to pinpoint the cause of these freezes or lag spikes. Any help in fixing this issue would be great.
 
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