I was using my laptop when the internal mouse and keyboard both stopped working. The laptop itself was working fine with external mouse/keyboard until I shut it off.
Now when I turn it on, it goes through the BIOS as normal, but as soon as it's going to start loading anything after that (Windows, recovery, booting USB device) it just freezes and one tap of the power button will shut it off.
I tried disconnecting everything so that I just had the motherboard, RAM and built-in screen, but it made no difference. It still went through the BIOS and then froze immediately. There are no errors or anything.
I'm assuming replacing the motherboard will fix the problem, but I only want to replace stuff that I have to. What's the problem here?
Now when I turn it on, it goes through the BIOS as normal, but as soon as it's going to start loading anything after that (Windows, recovery, booting USB device) it just freezes and one tap of the power button will shut it off.
I tried disconnecting everything so that I just had the motherboard, RAM and built-in screen, but it made no difference. It still went through the BIOS and then froze immediately. There are no errors or anything.
I'm assuming replacing the motherboard will fix the problem, but I only want to replace stuff that I have to. What's the problem here?