Alienware m15x not powering on

[seewasp]

Hello,
I bought a new Alienware m15x a year back and it has worked fine until last night. I was using it normally, and suddenly it powered off. I looked down and the indicator light on the power cable had turned off. (Usually it glows blue.) I unplugged it from the wall socket and plugged it back in, and it began glowing blue again. However, when I plugged it into the computer and tried to turn it on, the computer would not power on and the cable turned the light off again. Nothing I have tried to do has solved this and I am getting no beep codes. Any help would be appreciated.
Thank you.

 

[cia24]

internal psu is gone.

 

[seewasp]

internal psu is gone.

How would it become 'gone'?

 

[cia24]

I mean the plug or one of the connections on the mothboard is shorting it.

before we do anything else go try the power brink and laptop on a diffrent outlet.

 

[cia24]

I have owned alienwares for years just a key bit of info, They over heat the m15x really over heats causeing damage to the motherboard. could take a week could take 2 years.

 

[seewasp]

Yeah, I've tried on a few different outlets. I get the same result every time.

 

[cbrunnem]

internal psu is gone.

Umm correct me if Im wrong but those boxes on the power cords are the psus and laptops don't have internal power supplies

 

[cia24]

Umm correct me if Im wrong but those boxes on the power cords are the psus and laptops don't have internal power supplies

ofc, I meant the connections on which it runs through.

 

[seewasp]

ofc, I meant the connections on which it runs through.

So how do I solve this?

 

[cia24]

So how do I solve this?

Find a m15x dissismboly guide take it apart and look for connections that have a broken solder or look burnt. I do not know how much skill you have in this area but it is not hard.

part 1# http/www.youtube.com/watch?v=K7KUTPbDX1Q

part 2# http/www.youtube.com/watch?v=ce88AbdLZ9E

part 3# http/www.youtube.com/watch?v=tXinNzNI6lc

My spelling is bad you can thank my phone for that lol.


Similar thread-- http/www.tomshardware.com/forum/65930-35-alienware-m15x-powering

 

[seewasp]

Best answer selected by seewasp.

 

[cia24]

Best answer selected by seewasp.

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nI hoped that my post helped you fix your issue.