alienware unable to detect 2nd screen

[sohailgill204]

Hi,
I am using an Alienware 14x and I wanted to connect hp monitor (20kd) to the laptop.
The monitor software is not getting installed properly due to which the laptop is unable to detect the 2nd screen at all. I tried
installing the monitor on other laptops and it works just fine but the problem persists on alienware (windows 10 home, 2.5ghz i5). I am using the VGA to HDMI converter which I have checked works fine on other laptops.
Please help.

 

[kookie3010]

which model of the 14x are u using?

 

[sohailgill204]

which model of the 14x are u using?

 

[sohailgill204]

It's 2014 m14x

 

[kookie3010]

It's 2014 m14x

i believe u disable ur integrated gpu and running only on nvdia gpu?

 

[sohailgill204]

Disabled, but still not working.

 

[kookie3010]

Disabled, but still not working.

i believe u need to enable the intel gpu as the hdmi port uses the intel card if i am not mistaken

 

[sohailgill204]

That didnt help either.