News Amazon pledges to replace 'stolen' PS5 consoles — what to do next

Dec 3, 2020
Just for any Canadian's who see this, don't get your hopes up.
Amazon said my PS5 was picked up by a 3rd party shipper from their warehouse, the third party shipper assured me the package never left the Amazon warehouse, so after seeing this article I thought I'd contact Amazon customer support. After being transferred many times by customer service I've been told and are entirely separate entities ("Each site works independently") and is offering no support apart from a refund.
Nov 13, 2020
My big thing is what's to stop customers from saying that it never arrives or that they got a air fryer or whatever the case may be when in reality they did get their package and they're trying to blame it on the system, something they know they can do because of articles like this.