It appears that some people are feeling a little ‘left out’ regarding an older issue with Apple and its PowerBook G4s. A New York resident, Giorgio Gomelsky, last week filed a nineteen page complaint in a Northern California court.
Technically, a warranty covers manufacturing defects such as this. They did extend the warranty of customers. So, legally they did everything they were obligated to do, even if they did not communicate the extension.
This is not to be confused with a recall situation, where a product poses a potential safety hazard... like exploding Sony batteries (Yeah, Apple sux! HeHe!).
I know we all HATE Apple here at Tom's, but seriously, these people had their laptop for a minimum of 3 years with a warranty to fix the issue. Personally, if I do not upgrade the memory in a "laptop" within the first two, it is never going to happen. Consumers who chose not to contact Apple with issues... well.. meet Darwin (not the Apple OS).
Face the fact, Mr. Gomelsky is either stupid, a scammer, or both. Why should Apple make him rich?... When they could make you rich for hating Apple?
Read the article please. There are defective laptops outside the serial number range that apple admitted. Apple also did not notify customers who purchased their laptops. Hardly anyone upgrades memory in the first few years they have their laptop. It's much more common to see a 4 year old laptop receiving more RAM than one fresh off the line. brianbed is either a fanboi, illiterate, or both.
I have one of these 15" Powerbooks. I bought new ram and it worked for a few months, and then started crashing the computer, and eventually the slot just died. So I look up and Apple admitted it was a manufacturing fault, but the "warranty extension" (but not for my serial number) had just run out.
So, if Apple admitted they had a problem and fixed some peoples', I'd be happy if they fixed mine too. Apple wanted to charge me $500 for a new mother-board, but I could get it fixed for $300 elsewhere. I wonder which they will pay if they lose?
Sorry, but Apple is chronic when it comes to manufacturing defects. I've had 2 iBooks from them with mobo defects, both were not fixed by apple. One, because I had parted out the laptop before they admitted the problem. The second because the cheap a$$ plastic around the nic had a small crack, which obviously means user damaged the video card. Apple is worse than eMachines and people think they're superior quality... it's funny.
having worked tech support for these useless machines, i can say that at least 1/5 powerbook/ibook users that i dealt with had this memory problem, apple's response to this was "oh well the memory is not 'apple certified'" aka please buy the same mem from apple store for 5x the price
some powerbooks shipped with 1gb (2x512mb) and now were reporting only 512mb, lol and apple "tier 2" morons had the same "well not apple certified" response
and once some guy had his powerbook repaired out of warranty (it cost him like 300 bucks) for this problem, and all they did was take out the "defective" memory, even though it was the original memory that shipped with the system and sent the unit back to him along with the memory in a plastic bag