Aspire V5-571P-6499 laptop goes black screen with "operating system not found" in top left

[cooloolaman]

Hi, im trying to fix a Aspire V5-571P-6499 laptop, its problem is when i power it up it shows Acer logo then goes to black screen with "operating system not found" in top left corner, iv turned off then turned it on ctrl+alt del and then i hit F2 n got into Bios, can i fix this problem without losing my data? any and/or all help would be appreciated,Thanks,

 

[Laptop_Nerd]

Hi,

From the error itself the only solution would be to reinstall Windows but there are still ways on how you can backup your files fortunately.

One of the easiest I would say is to remove the HDD off the laptop and use it as an external HDD so you can just plug it into a different PC and so you can get all the files you need from it. You'll need 1 device though in order for you to use your laptops HDD as an external HDD.

Here's that device: http/www.newegg.com/Product/Product.aspx?Item=N82E16817182313

Once you've successfully backed up your files you can proceed on reinstall Windows in that HDD. You'll need to order a recovery disc from ACER so you can reinstall Windows back in your laptop.

 

[cooloolaman]

Hi,

From the error itself the only solution would be to reinstall Windows but there are still ways on how you can backup your files fortunately.

One of the easiest I would say is to remove the HDD off the laptop and use it as an external HDD so you can just plug it into a different PC and so you can get all the files you need from it. You'll need 1 device though in order for you to use your laptops HDD as an external HDD.

Here's that device: http/www.newegg.com/Product/Product.aspx?Item=N82E16817182313

Once you've successfully backed up your files you can proceed on reinstall Windows in that HDD. You'll need to order a recovery disc from ACER so you can reinstall Windows back in your laptop.