ASU’s x553m stuck on logo screen

Apr 9, 2018
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Girlfriends ASU’s x553m stuck on logo page. At first it was just blank screen but with online info I changed boot configuration in bios and now when I start it, it is stuck on ASU’s logo page. I can get into bios but I’m not tech minded and know very little about laptops. What can I do?
 

Lutfij

Splendid
Moderator
1| What OS are you on?
2| What options do you see when choosing your boot device/order?
3| Are you on the latest BIOS revision for your laptop?

If you're on Windows 10, you should make sure that Windows Boot Manager is the primary boot device and see if you can boot into GUI.
 
Apr 9, 2018
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OS Windows 8.x
Boot device/options. Launch CMS enabled
Boot priorities
Option 1 windows boot manager
Option 2 SlimtypeDVD
Bios version 214

None of this means anything to me, I don’t know computers
 

Seyed22Shaheen

Prominent
Apr 4, 2017
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Turn off secure boot and enable legacy support in bios, if there are those options and burn kaspersky rescue disk(or any other rescue disk) onto a Optical drive(CD) or flash drive(USB) and insert the disk into the computer and go to boot menu(f9 i guess) and select respective disk (cd or usb) and try the options from the rescue disk.
 
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