Girlfriends ASU’s x553m stuck on logo page. At first it was just blank screen but with online info I changed boot configuration in bios and now when I start it, it is stuck on ASU’s logo page. I can get into bios but I’m not tech minded and know very little about laptops. What can I do?
Turn off secure boot and enable legacy support in bios, if there are those options and burn kaspersky rescue disk(or any other rescue disk) onto a Optical drive(CD) or flash drive(USB) and insert the disk into the computer and go to boot menu(f9 i guess) and select respective disk (cd or usb) and try the options from the rescue disk.