I have an ASUS laptop pc and it froze right in the middle of a big Windows update. Pressing CTRL ALT Delete did nothing, same for trying to turn if off. Where does ASUS put the batteries so I can remove them, I keep my ASUS plugged in all the time so it doesn't eat battery power. Should I deisconect everything from cable and modem again, let the battery run itself out(2-4) hours, plug back everything and restart or remove battery and how. I bought this PC from Best Buy about a year ago and think it was that long Windows update that froze everything up! At least with an HP laptop PC, I could easily remove the battery from the botton of the pc.