asus g751jl-ds71 doesnt recognize hard drives

Lucas_2

Estimable
Sep 29, 2015
1
0
4,510
0
Hello.
I bought this laptop 2 weeks ago and it comes with a 2nd bay to place another hard drive.
So I installed a 250gb Samsung evo and did the migration to it. However windows explorer was crashing all the time. So I did a system reset. Turned it on. Then I had to leave and turned off. When I came back home, my pc wasn't starting up and no drivers were recognized in the bios
 

SuperSoph_WD

Estimable
Jul 30, 2014
168
1
4,910
83
Hey there, Lucas!

I'd recommend you to go to your laptop manufacturer's website and make sure you get the drivers from there or use your Drivers Pack CD. Another thing you could try is checking how the drives are showing up in another computer, make sure there's nothing wrong with them.
I'm not sure if you've tried that already, but I'd recommend you to try resetting BIOS from the settings as well. Here's a tutorial that might shed some light: http://www.wikihow.com/Reset-Your-BIOS
Just make sure you re-configure your BIOS settings afterwards, because this will get them back to factory defaults.

Good luck! Keep me posted! :)
SuperSoph_WD
 

SuperSoph_WD

Estimable
Jul 30, 2014
168
1
4,910
83
Hey there, Lucas!

I'd recommend you to go to your laptop manufacturer's website and make sure you get the drivers from there or use your Drivers Pack CD. Another thing you could try is checking how the drives are showing up in another computer, make sure there's nothing wrong with them.
I'm not sure if you've tried that already, but I'd recommend you to try resetting BIOS from the settings as well. Here's a tutorial that might shed some light: http://www.wikihow.com/Reset-Your-BIOS
Just make sure you re-configure your BIOS settings afterwards, because this will get them back to factory defaults.

Good luck! Keep me posted! :)
SuperSoph_WD
 
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