Asus laptop Blue screen error BAD_POOL_CALLER

Leemos

Commendable
Jun 5, 2016
1
0
1,510
0
Started to get blue screen error on Asus laptop, BAD_POOL_CALLER
Here is crash reports i got so far:
Crash reports
Let me know if need any extra info
Thanks for help!
 

johnbl

Honorable
Nov 4, 2012
140
0
10,710
35
go to here and pick up the wireless lan drivers:
https://www.asus.com/support/Download/3/294/0/2/YQ0ahfxuoD2rvcc2/30/
I would also update the other drivers as well. Microsoft update only updates the generic windows files.
you have to update all of the custom drivers that your motherboard vendor supplies.
(you have none of the custom drivers updated)

you may need to update the BIOS version also there looks like there have been many bios updates for this hardware.
https://www.asus.com/support/Download/3/294/0/2/YQ0ahfxuoD2rvcc2/8/


machine info:
BIOS Version K43SJ.304
BIOS Starting Address Segment f000
BIOS Release Date 07/11/2011
Manufacturer ASUSTeK Computer Inc.
Product K43SJ
Version 1.0
Chassis Type Laptop
Processor Version Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
Processor Voltage 80h - 0.0V
External Clock 100MHz
Max Speed 4000MHz
Current Speed 2100MHz


second bugcheck same as the first. network driver stack corrupted.
update the driver (below)

-----------------
first bugcheck:

it could be the driver corrupting itself or another driver I can not tell with this memory dump.
you have some major problem with WinRing0x64.sys
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
for a potential update if you just don't remove the driver.


first bugcheck:
something overwote the code for the network driver
Realtek wifi
Image name: RTL8187Se.sys
Timestamp: Wed Feb 25 18:31:45 2009

see if this driver helps:
http://www.realtek.com.tw/DOWNLOADS/downloadsView.aspx?Langid=1&PNid=21&PFid=40&Level=5&Conn=4&DownTypeID=3&GetDown=false&Downloads=true
 
Hi,

Please do try these troubleshooting steps that may help.
- First is to run Windows Update and install all the update available.
- Once done, do run SFC Scanner.
- Search for Command Prompt, right click on it and select Run as Administrator.
- Once open, type sfc/scannow then press Enter. While until it finish the scan and see if it will solve the issue or not.
- If these steps will not work, proceed with doing a clean install of the graphics card driver.
- Go to Device Manager and uninstall the graphics driver.
- Next is to open Programs and Features then uninstall anything related to the graphics card.
- Once done, download and install the latest driver.
- Reboot the laptop once the latest driver has been installed then test it again.
- If the same problem will persist, do also run a memory test just to make sure everything is working properly.
- If all test will pass, last option would be to reinstall Windows.
 

johnbl

Honorable
Nov 4, 2012
140
0
10,710
35
go to here and pick up the wireless lan drivers:
https://www.asus.com/support/Download/3/294/0/2/YQ0ahfxuoD2rvcc2/30/
I would also update the other drivers as well. Microsoft update only updates the generic windows files.
you have to update all of the custom drivers that your motherboard vendor supplies.
(you have none of the custom drivers updated)

you may need to update the BIOS version also there looks like there have been many bios updates for this hardware.
https://www.asus.com/support/Download/3/294/0/2/YQ0ahfxuoD2rvcc2/8/


machine info:
BIOS Version K43SJ.304
BIOS Starting Address Segment f000
BIOS Release Date 07/11/2011
Manufacturer ASUSTeK Computer Inc.
Product K43SJ
Version 1.0
Chassis Type Laptop
Processor Version Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
Processor Voltage 80h - 0.0V
External Clock 100MHz
Max Speed 4000MHz
Current Speed 2100MHz


second bugcheck same as the first. network driver stack corrupted.
update the driver (below)

-----------------
first bugcheck:

it could be the driver corrupting itself or another driver I can not tell with this memory dump.
you have some major problem with WinRing0x64.sys
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
for a potential update if you just don't remove the driver.


first bugcheck:
something overwote the code for the network driver
Realtek wifi
Image name: RTL8187Se.sys
Timestamp: Wed Feb 25 18:31:45 2009

see if this driver helps:
http://www.realtek.com.tw/DOWNLOADS/downloadsView.aspx?Langid=1&PNid=21&PFid=40&Level=5&Conn=4&DownTypeID=3&GetDown=false&Downloads=true
 
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