ASUS MX279H flickering and image burn

Tchpowdog

Estimable
May 5, 2015
6
0
4,510
I recently purchased two ASUS MX279H monitors for a dual setup. Both monitors have vertical line noise (the lines jump around). You don't notice it from about 4 feet away. Also, BOTH monitors have done this once - randomly and instantly it will burn in whatever is on the screen and the backlight flickers. This gradually goes away over a period of 2 hours or so. I am running both monitors on DVI to HDMI cables. Playing with settings, inputs, etc. does not help... Surely I didn't receive two bad monitors, right?? Could this be a noise issue from another source?? I have a EVGA GTX 570 Classified gpu, could it be my card going bad?? Please help!
 

Harrison Whitmarsh

Estimable
May 1, 2015
34
0
4,590
Hello Techpowdog, and welcome to Toms!

First of all, I want you to make sure that you have the correct drivers for your video card. Please head over to nVidia's website and double check that. Second, there ARE drivers for your monitors, do you have those extra drivers downloaded? Please head here and download the driver under "Utilities" : http://www.asus.com/us/Monitors/MX279H/HelpDesk_Download/
If that extra set of driver does not fix your problem, its highly likely that the controller chips on the monitors themselves are bad. Usually if the panel is dying then you will get solid lines or dead pixels, but not a whole lot of flickering. The controller is wheat tells the panel what to do though, and when that goes bad you will see flickering, loss of signal, and just overall random garbage. I'm definatly not an expert with monitors, but this what I've learned through a few life experiences, hope it helps!

- Harrison Whitmarsh
Lincoln Nebraska USA
 

Tchpowdog

Estimable
May 5, 2015
6
0
4,510
Thanks for your reply, Harrison. I've been to ASUS's drivers page, those aren't "drivers", it's just software. Also, I just realized that my monitor setup is about 4 feet away from my breaker panel in my house... could this be the issue?? I'm speculating about the controller being bad because it's BOTH monitors that have the same issue.
 

Harrison Whitmarsh

Estimable
May 1, 2015
34
0
4,590
Hello again!

Well dang about the software, I didn't download it to see what it was, and was hoping that it might help.
Yes, the panel controllers being bad on BOTH machines would be quite crazy, highly unlikely to say the least.

I am definitely not an electrician, but I found a few posts online where people said that Electrical Panels CAN cause issues with other electronics, but it has to do with their age and current condition. Four feet is VERY close to your panel, and I wouldn't be surprised if that was the issue. Could you take the tower and a monitor to another room and see if the issue is replicated?

- Harrison Whitmarsh
Lincoln Nebraska USA
 

Tchpowdog

Estimable
May 5, 2015
6
0
4,510
I just realized something else, Harrison... I have a 10 watt speaker behind each monitor... Also, my computer, monitors, speakers, printer, external HD, and a lamp are all plugged into the same receptacle via a power-strip. You think all these scenarios combined could cause interference?? Sorry, I'm just trying to think of every possible reason as to why this is happening.
 

Harrison Whitmarsh

Estimable
May 1, 2015
34
0
4,590
Hmm, well I don't think they help, but I also don't think they hurt. My router caused an issue with my speakers, but my speakers are in a similar position and don't affect my monitors. I think step 1 should be to try the setup away from the electrical panel, and see what happened there. If that doesn't work, try it without ANY accessories around the monitors and see what happens. All electrical devices emit interference due to their quality, so I'm sure that ANY accessories COULD cause issues in "perfect storm" situations.

Let me know how it goes!

- Harrison Whitmarsh
Lincoln Nebraska USA
 

Tchpowdog

Estimable
May 5, 2015
6
0
4,510
Harrison, when I got home I started messing with it. First thing I did was check my gpu driver. The nVidia Console was saying my driver was up to date, but I went to the website and my driver was WAY out of date. So I updated that. Turns out, messing with nVidia's color management settings, I was able to get a decent picture with minimal vertical line noise. All of this is great, but there's still no way to test the other issue, as it is too random.
 

Harrison Whitmarsh

Estimable
May 1, 2015
34
0
4,590
Well hey, that's AWESOME that drivers lessened your issues. It is VERY possible that due to how new your monitors are, they may just not have the drivers down-pat. Monitors these days are much more complicated than the old plug-n-play, so we may have found the solution. Keep checking back on those driver updates weekly, and I bet they patch your problem VERY soon!

Woo!

- Harrison Whitmarsh
Lincoln Nebraska USA
 

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