Asus Notebook won't turn on but is charged

PurpleBrittany

Commendable
May 17, 2016
2
0
1,510
0
Yesterday I attempted to turn on my Asus Notebook after charging it overnight, it had run out of power that evening, but when I held down the power it did not turn on.
The light is white, indicating that is is fully charged, and when I hold down the power button the light blinks but the screen does not turn on.
I tried again this morning but got the same results.
What should I do to solve the problem without taking it in to the store?
 
Hi,

Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not.
- Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.
- But if there's still no display on the external monitor that means the problem lies in the motherboard.
 

Dharini

Commendable
Jun 17, 2016
3
0
1,510
0


 
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