asus shut down


Sep 3, 2017
hello ...

I have a new asus laptop
the problem I have is that I can't play any game while I plugged it in with the charger because it suddenly shut down.
if I don't plug the charger, it is all fine I can play for hours and it does not overheat , the temp be about 40-45 while playing

but if I plug it with the charger it becomes to 50-60 while playing does not considered as a hot temp ...but it shut down after few seconds of plugging it with charger.

I can do anything while charging except playing games

so what do you think?