ASUS Strix 7.1 Gaming Headset - Works on Notebooks but not on Desktops

[broshm]

Hello everyone,

As you understand I have the ASUS Strix 7.1 Gaming Headset, link to product:
https/www.asus.com/Headphones-Headsets/STRIX_71/

The headset turns on and works fine on notebooks, but not on desktops.
I have a very strange thing happening once its connected to a desktop:

1. The headphones turn on for a second and then go off again.
2. The audio station itself, doesn't react at all.
3. Windows gives the generic "One of the USB devices attached to your computer has malfunctioned ..."

So far I've tried updating the firmware and some other update from ASUS, nothing helps.
Also have switched many different USB ports, no change.

My specs:
MB: ASUS Z170-K
CPU: i5-6600

Any idea will be greatly appreciated.

Thanks.

 

[broshm]

you are welcome
I hate problems and wanna solve them

Heheheh I know the feeling

SOLVED!
Bought a cheap PCI expansion card with USB 2.0, worked like a charm.
Looks like I was right, some sort of stupid USB-Compatibility issue.

PS
I cant pick my own answer as a solution?

 

[helpstar]

Great that it worked out for you

I´m not allowed to pick the best solution, someone from Tom´s will do in the near future