Asus UX303U Battery problem, please help

fitzer1982

Prominent
Apr 4, 2017
2
0
510
So the basics.

Laptop only works off mains, battery is seated correctly. Even when there is no OS installed.

Laptop powers off as soon as charger is removed.

What I've tried:
Removed battery and held power button, usual 101 stuff.

I've replaced with genuine battery and still the same problem.

I've updated the bios to version 300

Installed windows 10 and shows as fully charged but of course if i remove AC then it turns off.

All hardware looks good.

Please any help much appreciated.
 

fitzer1982

Prominent
Apr 4, 2017
2
0
510


The motherboard looks perfectly in tact, no sign of damage. Very frustrating.