ASUS X550Z Won't Charge Or Turn On Without A/C Power

Guy_13

Prominent
Jun 6, 2017
1
0
510
0
So I've had this laptop for about two years now, and I've noticed that the battery stopped charging. It used to do that thing where it shows "0%, plugged in, charging", but doesn't charge, which started about two months ago, but here in the last week, the battery is no longer detected at all. The battery light itself on the laptop is either steady green, or goes from "off, orange, green, off again", or flashes orange. But the biggest issue is that the moment either the A/C adapter is unplugged from the wall or laptop, it automatically shuts down.

***BEFORE YOU SUGGEST REMOVING THE BATTERY, THE ASUS X550Z DOES NOT HAVE A REMOVABLE BATTERY*** This is the first laptop I've ever owned where the battery, like an iPhone, is built into the bottom and inaccessible without cracking open the case.

The simple fact that the battery went from "not charging at all" to "not being detected at all" makes me think the battery was slowly dying, and has now died altogether, especially since the laptop powers off the instant the charger is unplugged. But I wanted to ask a few forums and double check.

Also, while I'm here, for those about to say that "hold the power button for x seconds" bit, is that whilst powering the laptop off? Or back on? Or does not matter since there's no battery charge whatsoever?

Thanks in advance.
 
Actually, while they make some of them really a pain to get to and remove/replace, almost all batteries are removable and replaceable. Many like to just say it isn't removable (manufacturers) to make you go through them.

If the battery is in fact dead, you have no other option than to get it replaced. either through the manufacturer (if under warranty) a local tech, or do it yourself if you feel comfortable doing so.

However, before trying to do that, try charging it when the laptop is turned off. Not sleep or hibernate but off. If it will charge when off, but not when on, it may well be the charger cord and not the battery. When they aren't functioning correctly they will not put out enough power to both charge the battery and run the device. So I would start there as it is much simpler to try then opening up the device.
 
Actually, while they make some of them really a pain to get to and remove/replace, almost all batteries are removable and replaceable. Many like to just say it isn't removable (manufacturers) to make you go through them.

If the battery is in fact dead, you have no other option than to get it replaced. either through the manufacturer (if under warranty) a local tech, or do it yourself if you feel comfortable doing so.

However, before trying to do that, try charging it when the laptop is turned off. Not sleep or hibernate but off. If it will charge when off, but not when on, it may well be the charger cord and not the battery. When they aren't functioning correctly they will not put out enough power to both charge the battery and run the device. So I would start there as it is much simpler to try then opening up the device.
 
Thread starter Similar threads Forum Replies Date
anonymous12356 Laptop Tech Support 1
Scar244 Laptop Tech Support 1
ruslruslrusl1 Laptop Tech Support 3
G Laptop Tech Support 5
ara3h sarang Laptop Tech Support 0
P Laptop Tech Support 1
T Laptop Tech Support 5
Aryamaan08 Laptop Tech Support 4
O Laptop Tech Support 2
RegisZDB Laptop Tech Support 1
Ryun1975 Laptop Tech Support 2
S Laptop Tech Support 1
MidasTouche Laptop Tech Support 0
C Laptop Tech Support 1
B Laptop Tech Support 2
thatmoney Laptop Tech Support 5
P Laptop Tech Support 4
G Laptop Tech Support 7
A Laptop Tech Support 1
B Laptop Tech Support 1

ASK THE COMMUNITY

TRENDING THREADS