Asus x553ma slow touchpad response

busanuh

Estimable
Sep 2, 2015
4
0
4,510
0
Anyone else have any touchpad issues with their x553ma Asus laptop? And how does the overall feel of the touchpad feel?

With my laptop, the touchpad seems to have a slight delay with the cursor. The cursor will be a bit late when I control it from the touchpad. This makes things like scrolling with the two-finger smart gesture a bit difficult. Clicking things seem to be ok but I just might not be able to notice a delay.

When I first purchased the laptop it was running windows 8.1, and I was having this issue since the day I purchased it. I recently upgraded to windows 10 and still face the same issues. I've tried "repairing" Asus Smart Gesture through the control panel but nothing changed. I've tried downloading an updated Smart Gesture for Windows 10 through Asus's website but it didn't seem to install when I clicked installed as no installation progress window or anything of the sorts popped up to indicate that it was installing.

I don't know if this is a normal thing for all x553ma's or if this laptop I have has a defective touchpad. I've compared this touchpad to my old Asus laptop touchpad and there is definitely a touchpad to cursor delay in movement. Someone please help.
 

metalicgeek

Estimable
Aug 26, 2015
354
0
5,910
113
No laptop touchpad should ever have a noticeable delay in movement. The history of mouse drivers and hardware has always prioritized low latency over everything else. You may have a defective touchpad. The best way to determine whether this is true is to perform a clean installation of Windows 10. If you don't want to do this, you can try uninstalling the touchpad drivers completely and looking for generic FocalTech or Synaptics drivers for your X553MA touchpad.
 

metalicgeek

Estimable
Aug 26, 2015
354
0
5,910
113
No laptop touchpad should ever have a noticeable delay in movement. The history of mouse drivers and hardware has always prioritized low latency over everything else. You may have a defective touchpad. The best way to determine whether this is true is to perform a clean installation of Windows 10. If you don't want to do this, you can try uninstalling the touchpad drivers completely and looking for generic FocalTech or Synaptics drivers for your X553MA touchpad.
 

busanuh

Estimable
Sep 2, 2015
4
0
4,510
0


If neither work would you suggest returning this to the store I purchased it at and claiming it as a defective product?
 

metalicgeek

Estimable
Aug 26, 2015
354
0
5,910
113


Yes, absolutely

 
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