AT&T Redirects Salt Lake City 911 Calls to Seattle

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darkknight22

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I'm impressed he knew the number for the local police dispatch off hand.

Either way, it's a good thing nobody died because of this, can you imagine how many lawsuits would be going around??
 

Honis

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[citation][nom]darkknight22[/nom]I'm impressed he knew the number for the local police dispatch off hand.Either way, it's a good thing nobody died because of this, can you imagine how many lawsuits would be going around??[/citation]
The next commercial will be Luke Wilson finding the local dispatch number with the on phone yellow pages while on the phone with 911 hundreds of miles away.
 

scrappy77

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"AT&T customers needing the assistance of the emergency services were last night connected to operators thousands of miles away."

Which way were you going???
 

thebigt42

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Typical AT&T we fixed it but don't know what the problem was...I get that every time they fix one of my T1s...WTF...What ever you did to fix it was the problem!
 

mavanhel

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[citation][nom]haljordan[/nom]AT&T doesn't know what caused it, but they fixed it...good enough for me![/citation]

That should hardly be good enough for anyone. If they don't know what caused it then they cannot prevent it from happening again. AT&T needs to get their sh*t together here. This is no, "Whoops, tried to call Gramma down the block and was connected halfway across the country" situation.
 
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l33t_boi:
Knowing AT&T they probably charged for long distance too.

um no. you can contact the emergency services with an out of service phone. there is no charge leet boy
 

a-nano-moose

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They knew what the problem was when they fixed it.
Saying what the actual problem was would make them look more stupid than giving the answer that they did.
 

hellwig

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I think this violates their agreement with the FCC as a phone service provider. There will probably be an investigation by the authorities on this matter. Of course, nothing will come of it, but that's just life for you.
 

tayb

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[citation][nom]thebigt42[/nom]Typical AT&T we fixed it but don't know what the problem was...I get that every time they fix one of my T1s...WTF...What ever you did to fix it was the problem![/citation]

They treated the effect and are still trying to figure out (or don't care) what caused it. It's pretty easy to correct a problem but not so easy to figure out why it happened.
 

HalJordan

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[citation][nom]mavanhel[/nom]That should hardly be good enough for anyone. If they don't know what caused it then they cannot prevent it from happening again. AT&T needs to get their sh*t together here. This is no, "Whoops, tried to call Gramma down the block and was connected halfway across the country" situation.[/citation]

Sorry, I forgot my /sarcasm tag.
 
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"AT&T customers needing the assistance of the emergency services were last night connected to operators thousands of miles away."

Thousands of miles? It's only ~842 miles from Seattle to Salt Lake City . . .
 
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