Randall Stephenson should not have to communicate with the hoi peloi. He has much more important things to do, and those deemed worthy to lick the boots of AT&T should email only the subordinates. I fully support the idea of Stephenson letting slip the dogs of war upon those foolish enough not to avert their eyes to his magnificence.
Jane... there is no "here" to click on to listen to the phone call. I would've sent an email to the CEO of Toms Hardware about this missing link, but I figured you would call me back with a cease and desist.
My first cell phone was through at&t, i canceled my phone within 3 months due to surcharges that were written no where in the contract (i read all the paperwork inside and out), and charges for features i didn't sign up for. I tried to have the features cancelled but any attempt to reason with the at&t employees only ended with me stuck further back than where i started. I would never recommend their service to anyone, or wish them on my worst enemy.
Geez, there is nothing wrong with the email that was sent to him. He could have had someone help him write up a letter of response as not to make him look like a damn fool. Customers deserve the right to their opinion when it is held in this regard. If he went nuts and flamed him.. yeah, send away.
AT&T = BP of the telecommunication industry
AT&T = Standard oil
AT&T = Bernie Madoff
I got a idea, lets all send a message all at once but quitting their so called contracts and tell them to shove it when the sun doesn't shine. There is no way they are going to be able to continue to treat their customers like they're crap. I am so sick of them hell I still remember their $55 a month dial up, holy sh^t for that! Needless to say I didn't pay! They're like the Mob and the bill that we all have to pay every stinking month is "protection money"
AT&T saying of the day "if you don't pay we'll break your knee caps" and when comes time to complain "it's swimming with the fishes".
It's not a lawsuit, it's a C&D order, and most likely that's all fluff. I'll quote Wiki on this.
"A cease-and-desist order can be issued by a judge or government authority, and has a well-defined legal meaning. In contrast, a cease-and-desist letter can be sent by anyone, although typically they are drafted by a lawyer."
More than likely, they'd send the C&D -letter-, as I can't imagine a judge would even waste his time writing an order for something so trivial. They have plenty of high priced lawyers to write up this garbage.
What rich pigs like Randall here do is toss out these letters to silence anyone inconveniencing them who can't afford to hire a lawyer to fight the order. The victims are forced to comply, simply because they can't afford to fight back.
I guess Randy can't take any criticism whatsoever, since a guy emailing him twice is enough to call in the law dogs. I mean, I'm sure the head of one of the largest telecoms there is knows how to delete emails, right?
Randall Stephenson, AT&T CEO
phone: 210-351-5401 (direct to his secretary)
alternate phone: 210-821-4105 (headquarters, press 3, ask for Mr. Stephenson's office)
175 E. Houston
San Antonio, TX 78205
I emailed FrostyTech.com (excellent site for PC heatsink reviews) what I considered to be a politely worded request/suggestion. I honestly wasn't expecting a response, but the founder of the site took the time to email me back a fairly lengthy response. I loved the site before, but somehow that just made it seem that much cooler.
That said... AT&T's CEO comes across as looking retarded for this.
[citation][nom]Bentonsl_2010[/nom]Hi GuysFeel free to let randy know how you feel hehe.Randall Stephenson, AT&T CEOrs2982@att.com (direct)email@example.com: 210-351-5401 (direct to his secretary) fax 210-351-3553alternate phone: 210-821-4105 (headquarters, press 3, ask for Mr. Stephenson's office)175 E. HoustonSan Antonio, TX 78205[/citation]
If I had a car I could drive down there and it to em in person since I live just north up I-35.
I know if I were CEO, I wouldn't want to get emails from random people. That's what employees are for. Then again, if I were CEO, I wouldn't post my email for anyone to see. And I'd simply filter out unwanted emails and ignore them or forward them to someone else. Or I'd have a fake CEO email that someone else checks for me. Threatening to sue people is a bad move though.