Battery dead or Not?

secyboo1

Prominent
Sep 19, 2017
1
0
510
0
Starting yesterday my battery stopped charging past 90 then I was told to try calibrating so I did and now it's stuck a 0. It looks like it's charging but it's not. The battery light is orange but changes to green for a second. I contacted Asus to see what was the issue and they were no help just tried getting me to send in my laptop or factory resetting it. Both those options I refuse to do. My battery can be easily pooped out and back in so why wouldn't I choose to do it myself. Im.just trying to see if for sure I need a new battery or not.
 
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