Question Beyerdynamics Custom Game Not Recognized by my PC?

Oct 20, 2020
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Hey guys! Long time lurker, first time poster.

I recently purchased the Beyerdynamics Custom Game headset, to replace my old Corsair (Which is quite literally starting to fall apart). Unfortunately, when I tried to plug it in, my PC says that it doesn't detect any headphones or speakers. I tried them out on my phone and they worked fine (If a little quiet, but I think that was because of my phone).

The headphones plug in with a jack, so I think it might be something on that end, but I'm a little leery about opening the unit up to check and make sure everything's connected. Is there a good quality adapter for a headphone jack to a USB port, or would that ruin the audio quality?

Thanks!
 
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