Black Mark on Screen

LouLou1991

Honorable
Feb 4, 2014
2
0
10,510
0
My HP ENVY touch screen laptop has a black mark on the centre right of the screen. It is very fine and looks like a hair. It can been seen with a torch when the laptop is off. The screen works perfectly minus this. The strange thing about it is that it has moved. Geographically it hasn't moved far (just slightly up/down/left/right) and it has rotated about 270 degrees or so. I have photographic evidence and one side is curved slightly to verify this.

Is it possible that something has got between the screen and the protector? If so is it my fault? I have had a nightmare with HP and so do not want to call their technical support without some guidance. Thanks in advance.
 
Thread starter Similar threads Forum Replies Date
Dragonsbloodmoon Laptop Tech Support 1
Mercury619 Laptop Tech Support 1
atleeit Laptop Tech Support 0
A Laptop Tech Support 4
K Laptop Tech Support 0
M Laptop Tech Support 0
Abbie Jr Laptop Tech Support 0
Jujihana Laptop Tech Support 0
aaron17_07 Laptop Tech Support 3
G Laptop Tech Support 4
Adjordan15 Laptop Tech Support 1
F Laptop Tech Support 1
Kuzatheprotogen Laptop Tech Support 1
NTManiac Laptop Tech Support 0
F Laptop Tech Support 1
Amy69 Laptop Tech Support 2
M Laptop Tech Support 5
A Laptop Tech Support 1
T Laptop Tech Support 3
S Laptop Tech Support 8

ASK THE COMMUNITY