black screen after i changed priority boot in win 10

leonpam01

Estimable
Sep 5, 2015
4
0
4,510
i had d/l win10 to harddrive, it wouldn't let me add user, only see users from 8.1 this is a acer aspire e1-521 laptop
microsoft told me to re download to flash drive, then change boot order to usb.
after i changed boot priority to usb, and did save and exit,. my computer turned off
now i have a black screen , the power light comes on, i can see cd light come on, the usb flash drive will light then go off.
i can't get any help from microsoft. i removed cmos battery and put back that didn't work either. it is a Acer computer. was preinstalled with 8.1
i read all the posts on here about black screen nothing worked.
 

metalicgeek

Estimable
Are you using a desktop or a laptop? Try resetting the BIOS using the appropriate method in your computer's manual. For a desktop, remove your CMOS battery or use the BIOS reset jumper. For a laptop, the method depends on your make and model - please provide that here if you can't find information in your manual on how to reset the BIOS.
 

leonpam01

Estimable
Sep 5, 2015
4
0
4,510



Acer aspire e1-521 laptop, removed the cmos battery. put back together . same situation