Blue Screen of Death - Please help!

Powka

Honorable
May 4, 2012
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10,560
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Hi,

I've got a new laptop (2 weeks), and I already have problems with it. During these two weeks, I've received blue screen about 5-6 times, with two different messages.

First one: STOP 0x000000F4 (and some more numbers then). It says that system was shut down to prevent damage to computer.

The other one was 0xc000000

I've received both of them 3 times each, always while watching some video (not sure if its just a coincidence). Any advice on what should I do? Is it Windows, or is it Hardware? Laptop is new, and there's not much on it as well. Could it be overheating or something? Because every time before this happens it seems like the fan is working extra hard (I might be wrong tho)

Specs:
Chassis & Display Optimus Series: 17.3" Glossy Full HD LED Widescreen (1920x1080)
Processor (CPU) Intel® Core™i7 Quad Core Mobile Processor i7-3610QM (2.30GHz) 6MB
Memory (RAM) 8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (1 x 8GB)
Graphics Card NVIDIA® GeForce® GT 650M - 1.0GB DDR5 Video RAM - DirectX® 11
Memory - 1st Hard Disk 120GB INTEL® 330 SERIES SSD, SATA 6 Gb/s (upto 500MB/sR | 450MB/sW)
2nd Hard Disk 750GB SEAGATE MOMENTUS XT HYBRID, SATA 6 Gb/s, 32MB CACHE (7200 rpm)
Thermal Paste ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
 

Powka

Honorable
May 4, 2012
21
0
10,560
0
The other one was 0xc0000006 (fatal error)

Laptop also sometimes (rarely) freezes for about a second, while watching a video. I also got a little of this today while playing MW3, although might be just a coincidence.

What do I do guys? Is it hardware, software or me? Do I send it back to who custom built it for me?
 
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