blue screen redux

GabAroa

Estimable
Apr 21, 2014
1
0
4,510
this really weird thing is happening to my laptop. every time i insert a USB device on my laptop (on any of the USB ports) it would just freeze and turn into blue-screen. EVERY TIME. i tried everything windows said about fixing the blue-screen problem (http://windows.microsoft.com/en-ph/windows7/resolving-stop-blue-screen-errors-in-windows-7) its really annoying. if you have any info or advice please feel free to share it. thanks for your time.

Specs:
-HP Pavilion g4 Notebook PC
-Windows 7 Home Premium 32-bit Service Pack 1
-Intel (R) Core (TM) i5-2410M CPU @ 2.30GHz
system memory - 4GB
Graphics device 1 - Intel (R) HD Graphics Family
Graphics device 2 - Radeon (TM) HD 6470M
 

ttjambe

Honorable
Sep 7, 2013
20
0
10,590
Update the driver for your USB controller. Also, check event viewer and look what the fatal error was. HP should have the drivers on the support website. A quick google can also get you non-OEM generic ones..
Also, is this limited to a particular USB device or any? A particular type? mass-storage, peripheral?