Brand new asus gaming lap top same ol batter problems ive been reading about

[KaJe24]

I have tried things from several forums. I have tried taking the battery out i just wont turn on. I have tried updated windows. I have left the charger plugged in and the lap top is still slowly losing juice in the battery. Super sour just spent a lot of money on this thing. any ideas ?

 

[Minstedmaz]

That happened to a nomal Asus Laptop of mine, if just wouldn't charge no matter what, Bestbuy just replaced it, I got the impression it kind of happens often.