Brand new Toshiba Satellite running slow?

KatieRose1233

Honorable
Jan 17, 2014
1
0
10,510
I've already cleared most of the junk files that come with a new laptop, and it's still lagging and very slow. I've barely done anything with it other than put Kaspersky on it, watch YouTube, and download Skype. I've had this problem before, and I've been in a constant struggle with the Toshiba company. I started off in 2013 with a brand new laptop, and then it got dropped on the ground. Not Toshiba's fault. But when they gave us a new one, we immediately started problems. We gave it back and they replaced it. We have done this at least 4 times, and the same problems keep occurring. Could it be the Windows 8?