Question built-in webcam stopped working

Jun 25, 2021
1
0
10
0
My built-in webcam stopped working.
My setup:
  • Model: MSI GE62VR 6RF Apache Pro
  • Windows: Win10 Pro Version 21H1 Build 19043.1052
  • Firmware: E16JBIMS.110.
I do NOT see the camera in Device Manger. Not even under "Device Manger -> Imaging devices". And not even when "Device Manger -> Show hidden devices" is selected.
The Dragon Center does NOT show the camera too. The "Fn+F6" doesn't do anything. But, I think it won't help anyway since the camera is even not shown in Device Manager.

I tried to:
1 - reinstall Windows
2 - replace the camera itself (BNA716YTK-300)
3 - replace LCD LED screen video cable (MSI16J1 EDP Cable 30PIN, K1N-3040035-V03)

But, nothing helped. Any ideas what can be wrong?
 
Thread starter Similar threads Forum Replies Date
MetaAzulf Laptop Tech Support 4
S Laptop Tech Support 0
E Laptop Tech Support 1
Artherisk Laptop Tech Support 1
jigokugame Laptop Tech Support 1
A Laptop Tech Support 1
W Laptop Tech Support 1
J Laptop Tech Support 11
J Laptop Tech Support 2
S Laptop Tech Support 1
M Laptop Tech Support 8
D Laptop Tech Support 1
L Laptop Tech Support 1
A Laptop Tech Support 0
C Laptop Tech Support 3
J Laptop Tech Support 11
N Laptop Tech Support 4
A Laptop Tech Support 1
M Laptop Tech Support 3
G Laptop Tech Support 1

ASK THE COMMUNITY