Question Camera Not Working On Whatsapp Messenger During Video Call

Apr 17, 2021
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Hello ,
I connect my webcam Logitech BRIO to my computer windows 10 My webcam doesn't work during a video conference or a call on WhatsApp Messenger. Whenever a video call or conference is to be held, everything is heard in the call but cannot see the other person equally. We always want everything to work properly, especially if it is an important agenda during the video conference that needs to be fixed as soon as possible. Very big problem, if anyone has solution for this please share to me.
 

hang-the-9

Titan
Moderator
You not being able to see the other person is not a matter of your camera, it's an issue on their camera. Do you mean they can't se you or you can't see the other side? Does the camera work in general during testing? You can check it on a few web sites https://www.onlinemictest.com/webcam-test/ If it does work there, you need to make sure the video setup in whatever programs you are using has the webcam selected as the source? Also if the camera has any shutters on it make sure that is open.
 
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