Can't choose factory reset on Samsung Galaxy tab 3

rjgmummy

Estimable
Sep 12, 2014
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Hi
I am trying to factory reset my Samsung galaxy tab 3.

The tablet will go into recovery mode but when I press volume down on the menu it skips down two options so I can't get it to highlight the option I need which is Wipe data/factory reset.

Any suggestions?
 
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