"Can't Connect to this Network"

[Toresu]

Hello, this is the first time I have sought help in this on the website so I apologize if I seem scattered. I bought a Dell Inspiron 15 (3000 series) around three years ago on Christmas, and it worked like a charm. Asside from a slow internet connection due to Time Warner and accidentally breaking my internal keyboard everything ran smoothly until I had to replace the desk in the living room. This desk held the router and modem. My parents changed things up after the router stopped working and now our internet comes through the modem (which also acts as a router). For some reason my laptop nor my stepbrother's are able to connect to the modem any longer, and we have been using an wifi range extender that suddenly stopped working today. I tried to solve the problem believing it's in my laptop because I have a second laptop that runs on Linux Mint that connects to it flawlessly. The Dell laptop runs on Windows 10, upgraded from windows 8.1, and I have tried a clean instillition, updated the wifi drivers, troubleshooted problems, etc, but nothing works.

I click the wifi icon, it pops up the list of connections, and if I choose either of the correct ones I click them and enter the correct password. The icon signalling the connection turns into the icon saying that there's no lan connection, then jumps back to the empty wifi icon before telling me that it cannot connect to the network, but gives no explanation as to why. I even reset my laptop back to factory, reinstalled windows entirely and reset the modem but it does not work. I would appreciate anyone's help with this, as I'm at a loss and I cannot use my little notebook to do my college work, it's too weak and the systems I need are not compatible with Linux Mint. Thank you all in advance.

 

[webworkings]

Try checking the channel setting on your router/modem. Go into the routers/modem "configuration" and then go to the "Wireless" option. In here look for an option which deals with "Channels".

If the router is set to "auto", you should usually see which channel your router/modem is using.

Next you need to check the channel setting for your Laptop:

1. Go to "Control Planel" and then "Network and Sharing Center".
2. Click on "Change Adapter Settings".
3. Now right-click "WLAN device" and and then click "Properties".
4. Go to the "Networking" tab and click on "Configure".
5. Next click on the "Advanced" tab, go to "WZC IBSS Channel Number property" and look at the value/number it is using.
6. If this value/number is different than the one that your router is using, this can cause your laptop to not connect correctly.

You can look into switching to manual selection of channel on the router and then select an appropriate channel which is supported by both your router/modem and your laptop.

 

[scout_03]

could you check in the modem router if the wireless mac address of the laptop is on the permit list if not it will see network but wont be able to connect to it .