Can't get rid of adware!

Jadian Van

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Sep 29, 2013
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Hi, this is really getting annoying since it redirects me, pops up ads and brings me to completely different sites sometimes.. I have NexxteCoup (NextCoup) and it will NOT GO AWAY! I have tried manually uninstalling it, and my mouse does the loading thing as usual, then it stops loading but nothing happens. It is not in my extensions on my google chrome, and I have tried uninstalling it with Anvi Uninstaller as well. This was really annoying, as I even used CCleaner but it did not get rid of NextCoup...
Even adwcleaner did not clean it...

On manage addons, it says not available (As well as as something called WebbiNNg, but that doesn't show up anywhere else)


Can anybody please help??!!
 

mjmacka

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May 22, 2012
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This does not come with a warranty, you are responsible for any software issues caused by running any of these scans.) That being said, I work at an MSP and use these tools daily.

1) Download and run rkill: http://www.bleepingcomputer.com/download/rkill//dl/10/
2) Download and run JRT (Junk Removal Tool): http://www.bleepingcomputer.com/download/junkware-removal-tool/
3) Download and run MalwareBytes (note, do not install pro): http://www.bleepingcomputer.com/download/malwarebytes-a...
4) Download and run combofix (note, you will lose internet connection): http://www.bleepingcomputer.com/download/combofix/
5) Download and run rootkit remover: http://downloadcenter.mcafee.com/products/mcafee-avert/...
6) Download and run Kaspersky Virus Removal Tool: http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/a...
7): Install your preferred AV software: I use AVG or Microsoft Security Essentials for personal computers and Kaspersky for work PC's. Also, remember “There is only one Lord of the Ring, only one who can bend it to his will. And he does not share power. –Gandalf.” He was also talking about anti-virus software too. DO NOT INSTALL MULTIPLE COPIES OF ANTI-VIRUS SOFTWARE!!!

Good luck.
 

mjmacka

Honorable
May 22, 2012
60
0
10,610
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This does not come with a warranty, you are responsible for any software issues caused by running any of these scans.) That being said, I work at an MSP and use these tools daily.

1) Download and run rkill: http://www.bleepingcomputer.com/download/rkill//dl/10/
2) Download and run JRT (Junk Removal Tool): http://www.bleepingcomputer.com/download/junkware-removal-tool/
3) Download and run MalwareBytes (note, do not install pro): http://www.bleepingcomputer.com/download/malwarebytes-a...
4) Download and run combofix (note, you will lose internet connection): http://www.bleepingcomputer.com/download/combofix/
5) Download and run rootkit remover: http://downloadcenter.mcafee.com/products/mcafee-avert/...
6) Download and run Kaspersky Virus Removal Tool: http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/a...
7): Install your preferred AV software: I use AVG or Microsoft Security Essentials for personal computers and Kaspersky for work PC's. Also, remember “There is only one Lord of the Ring, only one who can bend it to his will. And he does not share power. –Gandalf.” He was also talking about anti-virus software too. DO NOT INSTALL MULTIPLE COPIES OF ANTI-VIRUS SOFTWARE!!!

Good luck.
 

Jadian Van

Honorable
Sep 29, 2013
7
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10,510
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You said do not install multiple copies of anti-virus software, so which ones are and whichones aren't? Are Virus removers anti-viruses, or are they different?
 

mjmacka

Honorable
May 22, 2012
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As shinerthetech said, the first 6 are anti-malware applications and/or cleanup tools. It is also a good idea to disable anti-virus applications when using 3rd party cleanup tools (like the Kaspersky Virus Removal Tool).

The problem that you run into with multiple anti-virus applications is that they will see the other application as malicious... and fight.
 
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