Cant hear Quite parts in videos/games with the Turtle Beach PX4

diegoneedhelp

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Jul 24, 2015
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Hey guys!

I just got some turtle beach px4, and i love them. Only problem is when a video gets a little bit quiter i cant hear. The only way of doing this is to turn up the volume (which i dont like doing), and then when there's part were people talk in a normal voice, it hurts my ears. Please help me ASAP. Thank!
 
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